This guide describes the parenting and family support services that Queensland Government pages list, using each page’s own wording. It is not medical or crisis advice, and it adds nothing beyond what the pages say. Phone numbers and hours can change, so each phone-number sentence below names the page it comes from and states the date it was read or the date the page shows.
The Queensland Government’s children’s health pages
At 10 November 2026, the Queensland Government “Children’s health and parenting” page, which shows no last-updated date, says to call 13 HEALTH (13 43 25 84) 24 hours a day, 7 days a week. At 10 November 2026, the same page says that for child health advice and breastfeeding support, callers can ask to speak to a Child Health Nurse, available from 7am-9pm every day. Its babies and early childhood section is described as information on keeping baby safe and healthy, including breastfeeding, common health concerns, parent support services, development milestones and child health clinics.
Child Health Nurses by phone
The state’s child health phone support page, last updated 8 October 2018 and read on 10 November 2026, says Queenslanders can speak with a Child Health Nurse from 7 am to 9 pm every day for the cost of a local call, and that additional call charges may apply from mobiles and payphones. The page says there is no need to go out or make an appointment, because callers can talk over the phone. It lists the topics Child Health Nurses support, including breastfeeding advice, formula feeding advice, nutrition advice and family foods, normal growth and development, and sleep problems. The page describes the advice as confidential, qualified and supportive.
For emergencies, the same 2018 page lists Triple Zero (000) for Police, Fire and Ambulance. A newer page for new parents, last updated 16 October 2026, states that 13 HEALTH is not an emergency line and says to contact Triple Zero (000) for help in emergency situations.
Helplines the pages list for parents
The “Help and counselling for new parents” page, last updated 16 October 2026, groups several phone services together. At 10 November 2026, that page lists Parentline on 1300 301 300 for advice and counselling about any issue that affects you as a parent. At 10 November 2026, that page gives Parentline’s hours as 6am to midnight AEST, 7 days a week, for the cost of a local call, with mobile phone charges applying. A separate “Resources for parents” page, last updated 21 July 2025 and read on 10 November 2026, describes Parentline as providing confidential counselling for parents on 1300 301 300, from 6am to midnight, 7 days a week, for the cost of a local call.
At 10 November 2026, the new-parents page (last updated 16 October 2026) also lists the Pregnancy, Birth and Baby Helpline on 1800 882 436, for speaking with a trained counsellor about the first year of a child’s life. At 10 November 2026, the same page lists the Breastfeeding Helpline on 1800 MUM 2 MUM (1800 686 268), for advice from trained counsellors about breastfeeding issues. At 10 November 2026, the same page (last updated 16 October 2026) lists Perinatal Anxiety and Depression Australia (PANDA) on 1300 726 306 for people feeling depressed or struggling after the birth of a child. At 10 November 2026, it also lists Lifeline on 13 11 14, 24 hours a day, for people experiencing a personal crisis. At 10 November 2026, the state’s emergencies and after-hours help page, which shows no last-updated date, describes 1300 MH CALL (1300 642 255) as a confidential mental health telephone triage service that provides the first point of contact to public mental health services.
Parenting programs and peer groups
The Triple P page, last updated 27 March 2025, says that in Queensland, positive parenting support to suit every family is free for any parent or carer of a child up to 18 years old. The page says Triple P offers seminars, group workshops and one-on-one consultations, delivered as one-off sessions, as a series over several weeks or months, or as self-paced online courses including Teen Triple P. It adds that providers manage their own listings on the Triple P Queensland website. The resources page, last updated 21 July 2025, says MyTime groups offer parents of children with disability the opportunity to socialise and share information with peers.
Child health clinics and newborn drop-in services
The child and baby health clinics page, last updated 16 June 2016, says child health services provide parenting information and support for families in Queensland. It says these free services may include nutrition, child growth and development assessments, and that you may need to book an appointment. On newborn drop-in services, the page says each centre provides different services, but all will generally provide free parenting and infant development information, feeding help and support. The page also states that these services provide general advice and support and do not replace medical diagnosis. For the nearest clinic, it directs readers to Children’s Health Queensland. Because this page dates from 2016, its description of services is the oldest used in this guide.
Family and Child Connect
The Family and Child Connect page, last updated 21 September 2018, describes it as a local, community-based service that helps families to care for and protect their children at home, by connecting them to the right services at the right time. At 10 November 2026, the page (last updated 21 September 2018) says to call 13 FAMILY (13 32 64) to be referred to the closest office. It says parents can seek support to develop parenting skills and manage child behaviour, to build better relationships between family members including help with any violence at home, and to improve budgeting and managing money. The page also says other community members, including parents, other family members and young people, can contact the service for information, advice and support. It adds that the service can visit a family at home or at a place that is mutually convenient and safe to talk.
Related reading
For activity ideas, see Free Things to Do With Kids in Brisbane. For planning around term breaks, see Brisbane School Holidays: A Planning Guide for Parents. For library offerings, see Library Programs for Kids in Brisbane: How to Find Them.
Frequently asked questions
What number do the Queensland pages give for child health advice?
At 10 November 2026, the Queensland Government children’s health page says to call 13 HEALTH (13 43 25 84) 24 hours a day, 7 days a week, and to ask for a Child Health Nurse for child health advice and breastfeeding support, available from 7am-9pm every day.
Is 13 HEALTH an emergency line?
At 10 November 2026, the Queensland Government new-parents page, last updated 16 October 2026, says 13 HEALTH is not an emergency line and says to contact Triple Zero (000) for help in emergency situations.
What does Family and Child Connect do?
At 10 November 2026, the Queensland Government page, last updated 21 September 2018, describes it as a local, community-based service that helps families to care for and protect their children at home, and gives 13 FAMILY (13 32 64) as the number to be referred to the closest office.
Does the child health clinics page replace seeing a doctor?
The clinics page, last updated 16 June 2016, says its services provide general advice and support and do not replace medical diagnosis.
