Corrections Policy

We want every detail on BrisbaneUpdates to be right. When it is not, we fix it quickly and say what changed.

How to report an error

Use the form below or email contact@brisbaneupdates.com with “Correction” in the subject line. Please include the page address, the statement you believe is wrong, and, if you can, a source that shows the correct information.

This form is not active yet. Please email contact@brisbaneupdates.com and we will get back to you.

What happens next

  1. We acknowledge your request within a few business days.
  2. We check the claim against the original source and any new source you provide.
  3. If the article is wrong, we correct it. If the facts have changed since publication, we update it. If we cannot confirm either way, we may add a note stating the uncertainty.
  4. We let you know the outcome if you asked us to.

How corrections appear

  • Corrections (we got it wrong): the text is fixed and a note at the end of the article states what was corrected and when.
  • Updates (the facts changed): the text is revised and the “last updated” date changes; significant updates get a note.
  • Clarifications (the text was accurate but unclear): the wording is improved; a note is added if the original could have misled readers.
  • Removal: in rare cases, for example where a listing is withdrawn by the organiser or an article cannot be made accurate, we remove it and leave a short note at the address explaining why.

We do not quietly rewrite history. Minor typographical fixes that do not change meaning are made without a note.

Events, deals and listings

Because these change often, we treat organiser or retailer updates as routine: expired deals are removed from listings, cancelled events are marked as cancelled, and changed details are updated with a new “checked” date. If you are the organiser or business and your details are wrong, use the same form and tell us you are the owner so we can prioritise it.

Complaints

If you believe we have handled a correction request poorly, email the address above and ask for it to be reviewed. BrisbaneUpdates is an independent publication and is not currently a member of an external press complaints body.